Developing the health and disability
Kaiāwhina workforce
Workforce in action


The Health and Disability Kaiāwhina Workforce Action Plan


A Kaiāwhina workforce that adds value to the health and wellbeing of New Zealanders by being:

  • competent
  • adaptable
  • an integral part of service provision

Who are Kaiāwhina?

Kaiāwhina is the over-arching term to describe non-regulated roles in the health and disability sector. The term does not replace the specific role titles, for example: healthcare assistant, orderly, mental health support worker.

Kaiāwhina are respectful and empower others competently using a holistic, strengths-based approach in a wide range of roles with consumers who have health and/or disability needs.

View the Kaiāwhina word cloud which illustrates the roles that make up this vital workforce.

Kaiāwhina Workforce Action Plan          

A 5-year action plan with a 20-year vision for the New Zealand health and disability Kaiāwhina workforce.  Actions are practical and clearly described to focus efforts on achieving the long-term vision.  The Kaiāwhina Workforce Action Plan is a living document that will continue to evolve and adapt in a dynamic environment.

Download copy of the Kaiawhina Workforce Action Plan 2020-2025 Priorities


Kaiāwhina Workforce Action Plan Framework

Click in the segment to view the Actions

Workforce Intelligence Sustainability Access Career Development Workforce Recognition Consumer Focus quality and safety

News Updates

Kaiāwhina Workforce Action Plan: 5-Year Action Plan #2 is Go Live

The new five year Plan has inspired the whakatauākī written by Turaukawa Bartlett, Kaiwhakahononga and Aimee Bartlett Kaiwhakahononga Hapai at Careerforce. This taonga reflects the spirit of the Plan mahi and will help guide the evolution of the mahi as it continues beyond the next five years. Mā te āwhina, e ora ai te torohū…

Read more

Kaiāwhina to guide the next 5-year Action Plan for the Kaiāwhina workforce

The first and formative 5-year Kaiāwhina Workforce Action Plan 2015-2020 concluded in June 2020, having helped to build an enduring foundation for the future of the Kaiāwhina workforce. The term ‘Kaiāwhina’ is a taonga (treasure) that embodies the core essence and nature of an essential health and disability workforce that is passionate, resilient, diverse, skilled…

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