Developing the health and disability
Kaiāwhina workforce

Quality and Safety

Services provided to consumers meet quality and safety requirements.

QualityandSafetyConsumers have the right to receive services from a skilled, integrated team. Kaiāwhina are competent, adaptable and work to the required standards. They reflect on their and the wider team’s practice. This workforce is trained to enhance personal and consumer safety. Management/infrastructures support this.


1. Integrated

Kaiāwhina are recognised and supported to work in integrated models.

2. Competent

The workforce is skilled and competent, to appropriately respond to consumers, family and whānau.

3. Standards

Kaiāwhina meet service standards and legislative requirements.